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About the Product & Results
What does "dual-action skincare" mean?
Dual-action skincare means you’re getting two powerful benefits in one smart formula. Our HydraRetin Balm Stick is designed to both treat and nourish your skin at the same time — delivering the results of retinol while deeply hydrating and strengthening your skin barrier. It’s a multitasking solution that simplifies your routine without compromising on performance.
What makes the HydraRetin Balm Stick different from other retinol products?
The HydraRetin Balm Stick is skincare without the fuss — a powerful retinol and deep hydration formula, all in a sleek, travel-ready stick. Designed for busy lifestyles, it’s gentle, effective, and easy to use anytime, anywhere.
How soon will I start seeing results from using the HydraRetin Stick?
Most people notice a visible boost in skin smoothness and hydration within a few weeks, with even better results over time. Consistency is key — and our balm stick makes it effortless.
Can I use the HydraRetin Stick every day?
Yes, but we recommend starting slow. Begin 2–3 times a week to let your skin adjust, then work up to daily use if your skin is loving it.
Is the HydraRetin Stick suitable for sensitive skin or first-time retinol users?
Absolutely. Our formula is thoughtfully balanced with hydrating ingredients to cushion the retinol, making it a gentle introduction for sensitive skin or beginners.
What skin concerns does the HydraRetin Balm Stick target?
It’s a multitasker — smoothing fine lines, evening skin tone, boosting hydration, and restoring radiance. Think of it as your shortcut to healthy, glowing skin.
Ingredients & Benefits
What are the key active ingredients in the HydraRetin Stick, and why are they so effective?
We pair pure retinol with nourishing hydrators like hyaluronic acid and plant oils. This dual-action blend works smarter: correcting signs of ageing while deeply moisturising the skin barrier.
Is the HydraRetin Stick made with clean, skin-loving ingredients?
Yes. Every ingredient is carefully chosen for performance and skin compatibility — no nasties, no shortcuts, and absolutely no compromise on quality. To our high Australian standards.
Does the HydraRetin Stick include any hydrating ingredients to balance the retinol?
Definitely. We’ve loaded it with moisture heroes to prevent dryness, keeping your skin soft, supple, and comfortable even while retinol does its magic.
Is the HydraRetin Stick cruelty-free and vegetarian-friendly?
Yes — proudly cruelty-free and 100% vegetarian friendly. We believe beauty should be kind to your skin and the planet
Australian Made Advantages
Why should I choose an Australian-made skincare product?
Australian-made means tighter quality control, fresher formulations, and a commitment to ethical, local production. Plus, you’re supporting Aussie businesses and jobs — and that feels good.
How is the HydraRetin Stick formulated and made in Australia?
Formulated by top Australian chemists and crafted in small batches, we keep it close to home to ensure the highest quality, safety, and freshness in every stick.
What quality standards does 12th Avenue follow when producing the HydraRetin Stick?
We stick to strict Australian manufacturing standards, using premium-grade ingredients, ethical sourcing, and sustainable practices — because great skincare shouldn’t cut corners.
Usage & Storage
How do I apply the HydraRetin Balm Stick for the best results?
After cleansing, gently glide the stick over your face, neck, or any targeted area. Follow with your favourite moisturiser if you like — simple, quick, and glow-inducing.
When should I apply the HydraRetin Stick — morning or night?
Nighttime is prime time for retinol magic. Apply in the evening as part of your nighttime routine, and don’t forget sunscreen during the day.
How should I store my HydraRetin Stick to keep it fresh and effective?
Store it somewhere cool and dry, away from direct sunlight or heat. It’s designed to travel with you, but a little care helps it stay in peak condition.
Can I use the HydraRetin Stick alongside other skincare products?
Yes! Just apply it after your serums and before any heavier creams. If you’re layering actives like AHAs or vitamin C, space them out to avoid irritation.
Shipping
Do you offer free shipping?
Yes! We offer free standard shipping Australia-wide on all orders — no minimum spend, no catches. Just great skincare, delivered straight to your door.
How fast will my order be dispatched?
Orders placed before 11am AEST are dispatched same day (Monday to Friday). Orders after that will head out the next business day — we don’t mess around when it comes to getting your glow on.
Who do you ship with, and how long does delivery take?
We ship with Australia Post using their standard service. Delivery usually takes 2–6 business days, depending on your location. You’ll get tracking info as soon as it’s on the move.
Do you ship internationally?
Right now we’re focused on delivering across Australia, but international shipping is coming soon. Join our email list to be the first to know when we go global!
Glow First. Always.
Glow Anywhere.
Hydrate and Restore; Deep, lasting hydration meets the renewing power of retinol- effortless care in every swipe.
We’re Here for You
Need advice or have a question? Reach out—we’re here to make skincare effortless for you.
